Case Study: Tulalip Resort & Casino

The following are exerpts from an interview with Samueal Askew, General Manager, Tulalip Resort & Casino Tulalip, WA.

How Shutgun Saved a Housekeeping Sprinkler Blunder




How did you hear about Shutgun?  I was introduced to Shutgun at the IHMRS Show in NYC in 2012.  I was really impressed by the product itself,  the presentation of the materials, and the service.  My purchase was made then.

How many Shutguns have you purchased? 24 units total.

What was the decision behind your purchase?  The quality of the Shutgun is extremely high -Well made.  It’s also easy to use and requires little to no training to respond to an emergency.  But the greatest decision point was the fact that it contained a fusible link so that if it is used in an emergency, the sprinkler system will in turn still function if there is another incident.

How have you found the Shutgun useful to date? Absolutely!  We had new housekeeping associate dusting in and around the laundry room and broke a sprinkler head.  The Shutgun was quickly at hand and saved us from many many hours of cleanup, work, and of course limited damage to the facility.

What was the best feature for you in using Shutgun?  Aside from the Fusible Link, the fact that ANYONE can use it at ANY TIME means that our team members can respond to a situation at a moments notice.  The local fire depart loves them and are placing orders too!